Support

Photoalbums.Studio is a browser-based album design app for professional photographers. You import photos, design multi-page album spreads with frames and templates, then share proofing with clients, download print-ready files, or upload finished spreads directly to a connected print lab.

No. Photoalbums.Studio runs in your web browser. Open app.photoalbums.studio, sign in, and start designing. For the best experience, use a recent version of Chrome, Edge, or Firefox on a desktop or laptop.

Sign in and go to Projects. Click Create (or start a new album), choose your album company and size, then open the editor. From there you can import photos into the photo bin and drag them onto frames on each spread.

When you create a project, pick a lab/company and a size preset. Each preset includes the correct spread dimensions, safety margins, and min/max spread count for that product. Don’t see your preferred supplier? Ask them to send their file specifications and CC info@photoalbums.studio — we’ll take it from there.

Yes. The Free plan lets you design albums, export low-res proofing files, and upload print-ready files to a connected lab (when the supplier has enabled that feature). New accounts also get 2 months of Client Proofing free. For the full Free vs Pro comparison, see our pricing page.

See our pricing page for a full comparison of Free and Pro, including project limits, photo limits, downloads, and Client Proofing.

Log in and go to My Account > Plan & Billing. From there you can subscribe to Pro (monthly or yearly), switch between billing intervals, or cancel. If you cancel, you keep Pro access until the end of your current paid period. Unused days in the current period are non-refundable. You can resubscribe at any time.

Open My Account. You can update your profile details and, if you signed up with email and password, change your password there. Passwords must be at least 10 characters and include uppercase, lowercase, a number, and a symbol. If you signed in with an external provider, manage your password with that provider instead.

Go to My Account and choose Delete account. Deleting your account permanently removes your sign-in, projects, photos, client proofing galleries, cloud backups, and billing profile. This cannot be undone. If you have an active Pro subscription, it is cancelled as part of deletion.

Yes. Your projects and photos belong to your account and are not publicly listed. Only people you share a Client Proofing link and password with can open that gallery. Lab uploads are visible to the connected supplier for the order you submit. Photoalbums.Studio staff may access account data only as needed for support, security, or platform operations.

Don’t see your favorite album supplier? We’d love to add them! Simply reach out to your supplier and ask them to send us their file specifications and CC us directly at info@photoalbums.studio and we’ll take it from there.

On Free you can keep more than 2 projects saved, but only the 2 most recently updated projects stay editable. Older projects become locked until you upgrade to Pro or free up access (for example by updating a locked project’s sibling so a different pair is the most recent). Upgrade anytime from My Account > Plan & Billing, or see pricing.

Yes. Free includes the spread editor, templates, low-res proofing downloads, and Upload to Lab when your chosen supplier has enabled direct upload. Free does not include hi-res downloads to your computer or ZIP project backups. Client Proofing is available during the 2-month new-account trial, then requires Pro.

Hi-res downloads and project ZIP backups are Pro features. On Free you can still download low-res proofing files and upload print-ready spreads to a connected lab. To unlock hi-res downloads and backups, upgrade to Pro on the pricing page or in My Account > Plan & Billing.

A locked project usually means your Free plan only allows 2 editable projects at a time. Upgrade to Pro for unlimited projects, or work on one of your 2 most recently updated projects instead. After a Pro cancellation ends, projects beyond the Free limit may lock again until you resubscribe or reduce active projects.

Use the Templates menu in the canvas header to apply a frame layout to the current spread. Enable Auto apply template to automatically match a suitable layout after you place photos. You can still adjust frames and crops afterward.

Lights-out dims the editor chrome so you can review the active spread with fewer distractions. Spreads overview opens a full-screen grid of all spreads so you can browse the whole album, jump to a spread, or reorder spreads. You can also open a lights-out preview from overview when you want a closer look.

Use the spread ribbon at the bottom of the editor to select spreads, add a new spread, insert between spreads, or remove a spread (within your album’s min/max limits). Drag spreads in the ribbon — or in Spreads overview — to reorder them.

Yes. Spread count follows the album size preset (typically 5–40 spreads). Each spread can hold up to 24 frames. Exact min/max spreads may differ by lab product when you create the project.

Your album layout and photos are kept on this device while you work, and sync to secure cloud storage when you are signed in and online. That way you can continue on another computer after a cloud restore, and your projects stay backed up.

You can keep designing offline. Changes stay on this device and sync automatically when you are back online. The editor status indicator shows when work is pending, syncing, or waiting for a connection.

Yes. Sign in on the other computer and wait for cloud restore to finish so your projects and photos download. Always allow sync to complete before switching machines so you don’t overwrite newer work with an older local copy.

Check that you are online and signed in, then stay on the Projects page while restore finishes large albums with many photos can take a few minutes. Try refreshing the page, signing out and back in, or retrying when the notification offers it.

Download proofing saves lower-resolution JPEGs to your computer for quick client review. Download Hi-Res (Pro) saves print-ready files locally. Upload to Lab renders print-ready spreads in the browser and sends them to your connected supplier. Client Proofing publishes a password-protected online gallery where clients can comment or approve — available on Pro, and during the 2-month new-account trial.

Proofing exports are rendered at half size with lighter JPEG compression — ideal for sharing drafts, not for print. Hi-res exports use full size and higher JPEG quality for print production. Upload to Lab also uses print-ready rendering for the supplier.

When your album company supports direct upload, open Export and choose Upload to Lab. Enter the order number from your supplier, then Photoalbums.Studio renders the print-ready spreads and sends them to the lab. Available on Free and Pro for supported lab templates.

Upload to Lab only appears for lab templates where the supplier has enabled direct upload. Custom sizes or companies without that option won’t show the tab. You can still download proofing (and hi-res on Pro) and deliver files another way, or ask your supplier to enable the integration.

Your supplier receives the rendered print-ready spreads for the order number you entered, through their Photoalbums.Studio lab portal. They can download the files from there to continue production — you don’t need to email large ZIP packages separately when the integration is enabled.

Online Client Proofing is a password-protected gallery where your client can review album spreads in the browser, leave comments, and approve the design. You publish from the editor’s Export panel. It is included with Pro, and new accounts get 2 months free.

In the editor, open Export > Client Proofing. Set a password (at least 4 characters), choose how long the gallery should stay available, then publish. Copy the gallery link and share the link and password with your client. The same link stays valid when you publish a new version later; you can also reset the password if needed.

Clients open the link, enter the password and their name, then browse the spreads. They can pin comments, or drag a photo onto the design to refer to an image. They can send feedback with Send comments, or finish the review with Approve design. You’ll see their status and comments in the project’s proofing panel in the editor.

Yes. Publish a new Client Proofing version from the Export panel. The share link stays the same, so clients can reopen it with the same password (unless you reset the password). Earlier versions and feedback remain available in your proofing history for reference.

Yes. Each imported photo can be up to 40 MB. Larger files are skipped with a message. Free plans also cap photos at 100 per project; Pro allows up to 1.000. Try a smaller JPEG/PNG export from your editing software if a file is rejected for size.